You're in the middle of five tasks at once when a surgeon hands you an old instrument and asks you to find him a new one.
Someone brings you a broken instrument that you can't identify and asks "Do they even make these anymore?"
A newly-hired a surgeon comes with a laundry list of instruments and none of the descriptions make sense.
Sound familiar? Sure, you could spend your lunch hour digging through dozens of websites looking for an instrument that *might* be the right one. But wouldn't it be easier if you could just ask someone to find it for you? You can!